Best PagerDuty Alternatives for Slack Teams in 2026
Looking for a PagerDuty alternative? You're not alone. While PagerDuty is the industry leader in incident management, many engineering teams—especially those that live in Slack—are seeking simpler, more affordable, or better-integrated alternatives.
This comprehensive guide compares the best PagerDuty alternatives for Slack-first teams, helping you find the right on-call management tool for your needs.
Why Teams Look for PagerDuty Alternatives
PagerDuty is a powerful platform, but it's not the right fit for everyone. Common reasons teams seek alternatives include:
1. Pricing Complexity
PagerDuty's per-user pricing can quickly become expensive as teams grow. At $21-41/user/month, a 20-person engineering team pays $5,000-$10,000+ annually just for on-call management.
2. Feature Overload
Enterprise features like AIOps, event orchestration, and complex workflows are overkill for many teams. Smaller organizations often want something simpler.
3. Slack Integration Depth
While PagerDuty has Slack integration, it's not "Slack-native." Teams that live in Slack often want on-call management that feels like a natural part of their workspace, not an external tool with a Slack bridge.
4. Implementation Complexity
PagerDuty's power comes with complexity. Setting up escalation policies, services, and integrations can take weeks for enterprise deployments.
PagerDuty Alternatives Comparison
Here's how the top alternatives stack up:
| Feature | PagerDuty | OpsGenie | VictorOps | OnCallManager |
|---|---|---|---|---|
| Starting Price | $21/user/mo | $9/user/mo | Contact sales | $50/month flat |
| Slack Integration | Good | Good | Basic | Native/Best-in-class |
| Setup Complexity | High | Medium | High | Low |
| Best For | Enterprise | Mid-market | Splunk users | Slack-first teams |
| Rotation Management | Yes | Yes | Yes | Yes |
| Unlimited Users | No | No | No | Yes |
| Calendar Sync | Yes | Yes | Yes | Yes (Google) |
Let's dive deeper into each alternative.
1. OnCallManager: Best for Slack-First Teams
Best for: Teams that live in Slack and want simple, affordable on-call management
OnCallManager is purpose-built for teams that use Slack as their primary communication tool. Rather than bolting on a Slack integration, OnCallManager is Slack-native from the ground up.
Key Features
- Slack-native interface - Manage everything from within Slack
- Simple rotation management - Create and modify rotations in clicks
- Google Calendar sync - See on-call shifts in your calendar
- Automatic notifications - Shift changes announced in your channels
- Override management - Easy shift swaps when life happens
Pricing
$50/month flat rate - Unlimited users, unlimited rotations
This is OnCallManager's biggest differentiator. No per-user pricing means your costs stay predictable as your team grows.
Slack Integration
OnCallManager doesn't "integrate" with Slack—it lives in Slack. You can:
- Create rotations from the Slack app home
- Check who's on-call with a quick glance
- Swap shifts without leaving Slack
- Get notified in your team channels
Pros
- Truly Slack-native experience
- Simplest setup of any option
- Predictable flat-rate pricing
- Perfect for small-to-medium teams
- 14-day free trial, no credit card required
Cons
- Focused on rotation management (not full incident lifecycle)
- No mobile app (uses Slack's mobile app)
- Newer product, smaller market presence
Best For
Teams of 5-50 engineers who use Slack heavily and want on-call management without complexity or per-user costs.
2. OpsGenie (Atlassian): Best for Atlassian Shops
Best for: Teams already using Jira, Confluence, and Atlassian tools
OpsGenie, now part of Atlassian, is a solid middle-ground option with good features and reasonable pricing.
Key Features
- Deep Atlassian integration (Jira, Statuspage, Confluence)
- On-call schedules and escalation policies
- Alert routing and filtering
- Incident response orchestration
- Mobile app for iOS and Android
Pricing
- Free: Up to 5 users
- Essentials: $9/user/month
- Standard: $19/user/month
- Enterprise: Custom pricing
Slack Integration
OpsGenie's Slack integration is functional but not native:
- Receive alerts in Slack
- Acknowledge/resolve from Slack
- Check on-call schedules via bot commands
- Create incidents from Slack
Pros
- Strong Atlassian ecosystem integration
- Lower starting price than PagerDuty
- Solid mobile apps
- Free tier for small teams
Cons
- Per-user pricing still adds up
- Not Slack-native (it's a separate tool)
- Can be complex to configure properly
- Atlassian acquisition creates uncertainty
Best For
Teams heavily invested in Atlassian products who want tight integration with Jira and Statuspage.
3. VictorOps (Splunk On-Call): Best for Splunk Users
Best for: Organizations using Splunk for monitoring and observability
VictorOps (rebranded as Splunk On-Call) is a strong option if you're already in the Splunk ecosystem.
Key Features
- Native Splunk integration
- On-call scheduling and escalation
- Incident timeline and collaboration
- Post-incident reviews
- Transmogrifier for alert enrichment
Pricing
VictorOps uses contact-based sales pricing. Expect similar or higher costs than PagerDuty for enterprise features.
Slack Integration
Basic integration available:
- Alert notifications in Slack
- On-call information via commands
- Incident updates posted to channels
Pros
- Best-in-class Splunk integration
- Strong incident timeline features
- Collaborative debugging tools
Cons
- Expensive for non-Splunk users
- Enterprise-focused, complex setup
- Acquisition by Splunk changed roadmap focus
- Weaker standalone value
Best For
Enterprise teams with significant Splunk investment seeking unified observability and incident management.
4. Rootly: Best for Incident Management
Best for: Teams wanting comprehensive incident lifecycle management
Rootly is a newer player focused on the full incident management lifecycle, not just on-call scheduling.
Key Features
- Slack-first incident management
- Automated incident workflows
- Retrospective automation
- Status page integration
- Learning from incidents
Pricing
Starting around $16/user/month with custom enterprise pricing.
Slack Integration
Rootly is Slack-native for incident management:
- Create and manage incidents in Slack
- Automated war room creation
- Status updates in channels
Pros
- Modern, Slack-first design
- Strong automation capabilities
- Focus on learning and improvement
Cons
- More expensive than basic on-call tools
- Overkill if you just need rotation management
- Newer product, still maturing
Best For
Teams wanting comprehensive incident management beyond just on-call scheduling.
5. incident.io: Best for High-Touch Incident Response
Best for: Teams with complex incident response processes
incident.io focuses on making incident response collaborative and efficient.
Key Features
- Slack-native incident declaration
- Automated incident channels
- Real-time status pages
- Post-mortem generation
- Custom workflows
Pricing
Per-user pricing, typically $20-30/user/month depending on features.
Slack Integration
Excellent—incident.io is built for Slack-heavy organizations.
Pros
- Beautiful Slack integration
- Strong on post-mortems and learning
- Good automation
Cons
- Focused on incident management, not rotation management
- Per-user pricing is expensive at scale
- May be more than you need
Best For
Larger teams with mature incident response processes wanting to optimize collaboration.
Feature-by-Feature Comparison
On-Call Scheduling
| Tool | Schedule Types | Override Support | Calendar Sync | Rotation Preview |
|---|---|---|---|---|
| PagerDuty | Multiple, complex | Yes | Google, Outlook | Yes |
| OpsGenie | Multiple | Yes | Google, Outlook | Yes |
| VictorOps | Multiple | Yes | Limited | Yes |
| OnCallManager | Weekly/Daily | Yes | Yes |
Alerting & Notifications
| Tool | Push | SMS | Phone | Slack | |
|---|---|---|---|---|---|
| PagerDuty | Yes | Yes | Yes | Yes | Yes |
| OpsGenie | Yes | Yes | Yes | Yes | Yes |
| VictorOps | Yes | Yes | Yes | Yes | Yes |
| OnCallManager | Via Slack | No | No | No | Native |
Pricing Comparison (20-Person Team)
| Tool | Monthly Cost | Annual Cost |
|---|---|---|
| PagerDuty (Professional) | $580 | $6,960 |
| OpsGenie (Standard) | $380 | $4,560 |
| VictorOps | ~$500+ | ~$6,000+ |
| OnCallManager | $50 | $600 |
OnCallManager is 90%+ cheaper than per-user alternatives for a 20-person team.
Choosing the Right Alternative
Choose OnCallManager if:
- Your team lives in Slack
- You want simple rotation management without complexity
- You're cost-conscious and want predictable pricing
- You have 5-50 engineers
- You don't need phone/SMS alerting (you use Slack notifications)
Choose OpsGenie if:
- You're heavily invested in Atlassian tools
- You need a free tier to start
- You want a middle-ground between simplicity and features
Choose VictorOps if:
- You use Splunk for observability
- You need enterprise incident management features
- Budget isn't a primary concern
Choose Rootly or incident.io if:
- You need full incident lifecycle management
- You have complex incident response workflows
- You want automated post-mortems and learning
Stay with PagerDuty if:
- You need enterprise-grade features and support
- You have complex multi-team escalation needs
- You're already invested and switching costs are high
Migration Considerations
Switching on-call tools requires planning:
Data to Migrate
- Schedule configurations
- Escalation policies
- User contact information
- Historical incident data (if needed)
Timeline
- Simple tools (OnCallManager): 1-2 hours
- Medium complexity (OpsGenie): 1-2 days
- Enterprise (PagerDuty → similar): 1-2 weeks
Minimizing Disruption
- Run both systems in parallel initially
- Migrate one team at a time
- Document new processes clearly
- Train team on new workflows
Conclusion
The best PagerDuty alternative depends on your team's specific needs:
- For Slack-first teams wanting simplicity: OnCallManager offers Slack-native rotation management at a fraction of the cost
- For Atlassian-heavy organizations: OpsGenie provides solid integration
- For Splunk users: VictorOps makes sense as part of the ecosystem
- For comprehensive incident management: Rootly or incident.io offer more than just scheduling
If your team primarily uses Slack and wants straightforward on-call rotation management without enterprise complexity or per-user pricing, give OnCallManager a try. The 14-day free trial lets you see if the Slack-native approach works for your team.
Ready to simplify your on-call? Add OnCallManager to Slack and start your free trial today.
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