On-Call Management Simplified New AI Release

Slack-native on-call rotation management for engineering teams

Set up your first rotation in minutes, keep @oncall current, and handle overrides without adding another operations dashboard.

The Slack app that simplifies on-call management for engineering teams. Create schedules, manage oncall rotations, handle shift swaps, and now answer on-call questions with AI powered by team conversations and Google Docs knowledge bases.

Just Released AI auto-answering for on-call teams

Answer on-call questions from Slack conversations and connected Google Docs.

OnCallManager now learns from team replies automatically, builds a living knowledge base, and uses synced Google Docs to answer questions where your team already works.

Learns from conversations Connect Google Docs Answers in Slack threads
Explore the release
Core Features

Everything you need to manage on-call schedules in Slack

Our intuitive integration for Slack helps you organize your team's on-call responsibilities, centralize team knowledge, and answer operational questions without leaving your workspace.

Rotation Management

Create and manage on-call rotations directly within Slack. Set up recurring schedules with just a few commands.

Team Organization

Organize your team members into groups based on skills, time zones, or departments for optimal coverage.

Notifications

Automatic reminders about upcoming shifts and handoffs. Never miss an on-call rotation again.

AI Auto-Answering

Answer @rotation-handle questions in Slack using knowledge learned from conversations and synced Google Docs.

Workflow

Publish your first schedule and make ownership obvious

Your team should know who owns on-call right now without opening another tool. OnCallManager keeps the active responder, future handoffs, and schedule changes visible in Slack.

Handle: @iot-backend-oncall

On-call: @John

Mon 3/31 10:00 – Mon 4/7 09:59 @John
Mon 4/7 10:00 – Mon 4/14 09:59 @John
Mon 4/14 10:00 – Mon 4/21 09:59 @David
Mon 4/21 10:00 – Mon 4/28 09:59 @Smith
Mon 4/28 10:00 – Mon 5/5 09:59 @John
Mon 5/5 10:00 – Mon 5/12 09:59 @David
Mon 5/12 10:00 – Mon 5/19 09:59 @Smith
📅

Override on-call

Select someone to override shifts in @iot-backend-oncall:

Mon 3/31 10:00 – Mon 4/7 09:59
@John (override)
Mon 4/7 10:00 – Mon 4/14 09:59
@John
Mon 4/14 10:00 – Mon 4/21 09:59
@David
Mon 4/21 10:00 – Mon 4/28 09:59
@Smith
Mon 4/28 10:00 – Mon 5/5 09:59
@John
Shift Management

Handle real-world schedule changes without spreadsheet cleanup

Vacations, swaps, and last-minute coverage happen. Override any shift in Slack and keep the current owner accurate without manual follow-up.

Calendar Integration New

Sync with Google Calendar

Keep track of your on-call schedule in your personal calendar. Connect once and we'll automatically sync your rotation schedule to Google Calendar.

Google Calendar Integration

Sync your on-call schedule with Google Calendar

Note: When you disconnect, all calendar events created by the integration will be automatically removed from your calendar.

What is On-Call Rotation Management?

On-call rotation is a scheduling system where team members take turns being available to respond to incidents, alerts, and urgent issues outside of normal working hours. Effective on-call management ensures your systems stay reliable while preventing burnout among your engineering team.

OnCallManager brings on-call scheduling directly into Slack, where your team already works. Instead of switching between multiple tools, you can create rotations, manage shift swaps, and see who's on-call—all without leaving your workspace.

FAQ

Frequently Asked Questions

Common questions about on-call management and OnCallManager

What is on-call management?

On-call management is the practice of organizing which team members are available to respond to urgent incidents, system alerts, and emergencies outside normal working hours. Effective on-call management includes creating fair rotation schedules, handling shift swaps, sending reminders about upcoming shifts, and ensuring 24/7 coverage without burning out your team. OnCallManager automates these tasks directly in Slack.

How does OnCallManager work with Slack?

OnCallManager is a Slack-native app that lives entirely within your workspace. You can create on-call rotations, view schedules, swap shifts, and receive notifications—all from Slack. There's no separate dashboard to manage; everything happens where your team already communicates.

How much does OnCallManager cost?

OnCallManager has simple, transparent pricing: $50/month flat rate for unlimited users and unlimited rotations. Unlike other tools that charge per-user, your costs stay predictable as your team grows. We also offer a 14-day free trial with no credit card required.

How is OnCallManager different from PagerDuty?

OnCallManager focuses on rotation management within Slack, while PagerDuty is a full incident management platform. If your team lives in Slack and needs simple, affordable on-call scheduling without enterprise complexity, OnCallManager is the better fit. Check out our detailed comparison of PagerDuty alternatives.

Can team members swap on-call shifts?

Yes! OnCallManager makes shift swaps easy. Team members can override shifts directly from Slack when they need coverage for vacations, emergencies, or schedule conflicts. The system tracks all overrides so you always know who's actually on-call.

Does OnCallManager integrate with Google Calendar?

Yes! You can sync your on-call schedule with Google Calendar so shifts appear alongside your other appointments. Connect once and your rotation schedule automatically stays in sync.

What's New

AI auto-answering is live, and more is on the way

OnCallManager now learns from team conversations automatically and lets users connect Google Docs as a knowledge base. Here is the latest release plus what is next on the roadmap.

AI Auto-Answering

Ask operational questions in Slack and get answers grounded in what your team has already discussed plus the Google Docs connected to each rotation.

Learns from conversations Google Docs knowledge base Replies in Slack
Released

Advanced Slack Workflows

Create custom workflows that automatically trigger based on on-call events and incident responses.

Coming Q3 2026

Got feature requests or feedback? Let us know